Delivery Information

Turkey Standard Delivery

After your order is shipped, on average, delivery is provided within 1-3 business days. The standard shipping fee is 130 TL. Shipping is free for orders of 2000 TL or more.

*Orders placed after 12:00 pm. on weekdays, Saturday, Sunday, and public holidays will be processed on the next business day.

Istanbul Weekday Courier Delivery

-Same-Day Delivery: Valid for orders placed before 12:00 pm. 

-Delivery by Appointment: You can select a day from the calendar within the first 10 working days.

    Before adding the product to the cart; After selecting the district and determining the day in the calendar, the addition is made to the cart.

    If you are going to buy more than one product, you do not need to do the same for each product. It is enough to choose a courier day once.The shipping fee is 330TL. Valid for weekdays only. Public holidays are excluded.

    Same-day delivery service cannot be provided to the Adalar, Arnavutköy, Avcılar, Beykoz Polonezköy, Beykoz Tokatköy, Büyükçekmece, Beylükdüzü, Çatalca, Çekmeköy Ömerli, Eyüpsultan Işıklar, Esenyurt Pendik, Sarıyer Center and Villages, Silivri, Sultanbeyli,Şile, Tuzla regions.

    International Shipping

    Shipment is provided within 6-10 business days.

    The shipping fee will be calculated according to the volume of the order at checkout. Between June - October, there is no shipping due to high temperatures. Harem Chocolate is not responsible for the delay that may occur in the customs of the country of shipment and the product deterioration due to this delay.

    Please note that
    Since our products are covered by 'Perishables', we do not have the option to return or exchange them. Therefore, it is your natural right to check the status of your order while receiving it and to keep a record of the cargo company staff in case of a negative situation.

    Orders placed after 12:00 on Friday, Saturday, Sunday, and public holidays will be processed on the next business day.

    You can call our Customer Service line at +90 216 467 0099 for the exchange of your orders that have not yet been shipped.