Turkey Standard Delivery
After your order is shipped, delivery is provided within 1-3 business days on average. The standard shipping fee is 30 TL. Shipping is free for orders of 500 TL or more.
Delivery by Courier in Istanbul
-Same-Day Delivery: Valid for orders placed before 12:00 pm.
-Delivery by Appointment: You can select a day from the calendar within the first 10 working days.
Before adding the product to the cart; After selecting the district and determining the day in the calendar, the addition is made to the cart.
If you are going to buy more than one product, you do not need to do the same for each product. It is enough to choose a courier day once.The shipping fee is 50 TL. Valid for weekdays only.
Same-day delivery service cannot be provided to the Adalar, Arnavutköy,
Beykoz Polonezköy, Beykoz Tokatköy, Büyükçekmece, Çatalca, Çekmeköy Ömerli,
Eyüpsultan Işıklar, Pendik Kurna, Sarıyer Center and Villages, Silivri, Şile,
GCC Standart Delivery
Shipping to Bahrain, United Arab Emirates, Kuwait, Oman, and Saudi Arabia regions is provided within 6-10 business days.
The shipping fee will be calculated according to the volume of the order at checkout. Between June - October, there is no shipping due to high temperatures. Harem Chocolate is not responsible for the delay that may occur in the customs of the country of shipment and the product deterioration due to this delay.
Please note that
Since our products are covered by 'Perishables', we do not have the option to return or exchange them. Therefore, it is your natural right to check the status of your order while receiving it and to keep a record of the cargo company staff in case of a negative situation.
Orders placed after 11:00 on Friday, on Saturday, Sunday, and on public holidays will be processed on the next business day.
You can call our Customer Service line at +90 216 467 0099 for the exchange of your orders that have not yet been shipped.